Last updated: September 3, 2026

Cat Castle Games ("we," "us," or "our") operates Heroes, Villains, and Renegades, including heroesrisinggame.com and the related mobile applications. This Privacy Policy explains what information we collect, how we use and share it, and the choices available to you.

Information We Collect

Account and sign-in information

We may collect your email address, username, account identifiers, password-related authentication records, and identifiers or tokens supplied by a third-party sign-in provider such as Facebook or Google. The third-party provider handles its own sign-in process under its privacy policy.

Game and profile information

We collect information needed to operate your account and persistent game character, such as character names, avatar and profile choices, alignment, inventory, powers, equipment, progression, League activity, battles, purchases, achievements, messages, and content you submit.

Technical and usage information

Our servers and service providers may automatically receive information such as your IP address, browser or device type, operating system, application version, referring page, pages or game features used, timestamps, crash information, and security logs.

Support and transaction information

If you contact us, we collect the information in your message and any details needed to resolve the request. When you make a purchase, payment processors or app stores handle your payment credentials. We may receive transaction identifiers, purchased items, price, currency, status, and related records, but we do not need to receive your full payment-card number.

How We Use Information

We use information to:

• create and authenticate accounts and preserve game progress;
• operate gameplay, social features, purchases, rewards, events, and customer support;
• communicate service notices and respond to requests;
• detect abuse, fraud, cheating, security incidents, and technical problems;
• measure and improve the game, website, and advertising experience; and
• comply with law and enforce our rights.

How We Share Information

We may share information with vendors that help us provide hosting, authentication, payments, app distribution, support, analytics, security, and advertising. We may also disclose information when reasonably necessary to comply with law, protect players or the service, investigate misuse, or complete a merger, financing, acquisition, reorganization, or sale of assets. These recipients may process information under their own policies or under contractual obligations to us.

Other players and public content

Character names, avatars, profile details, League participation, rankings, battle activity, messages, and other content you choose to share may be visible to other players or, where a feature is public, to visitors. Avoid posting personal information that you do not want others to see.

Cookies, Local Storage, and Advertising

We and our service providers may use cookies, local storage, device identifiers, pixels, and similar technologies for sessions, remembered login details, preferences, security, analytics, and advertising. Blocking these technologies may prevent login or other parts of Heroes, Villains, and Renegades from working correctly.

We may use Google AdSense and Google H5 Games Ads. Third-party vendors, including Google, use cookies to serve ads based on a user's prior visits to this website or other websites. Google's use of advertising cookies enables Google and its partners to serve ads based on visits to Heroes, Villains, and Renegades and other sites on the Internet. Third parties may also place or read cookies in your browser, or use web beacons, IP addresses, or similar technologies to collect information as a result of ad serving.

You can review or control personalized advertising through Google's My Ad Center. Learn more about how Google uses information from sites and apps that use its services in Google's privacy information for partner sites and apps. Where required by law, advertising choices and consent are managed through the consent tools configured for the service. Choosing non-personalized advertising does not necessarily remove advertising.

Data Retention and Security

We keep information for as long as reasonably necessary to operate Heroes, Villains, and Renegades, maintain transaction and security records, resolve disputes, and meet legal obligations. Retention periods vary by the type of information and why it was collected. We use reasonable administrative and technical safeguards, but no Internet transmission or storage system can be guaranteed completely secure.

Your Choices and Requests

You may update certain account or character information through the game. You can also request access, correction, or deletion where applicable by using our contact and data-request form or emailing info@catcastlegames.com. We may need to verify your identity before completing a request, and we may retain information when required for security, transactions, legal compliance, or other legitimate purposes.

Children's Privacy

If you believe a child has provided personal information to Heroes, Villains, and Renegades contrary to applicable law, please contact us so we can review the situation and take appropriate action.

International Users and Privacy Rights

Heroes, Villains, and Renegades may be accessed from places with different privacy laws. Depending on where you live, you may have rights concerning access, correction, deletion, objection, restriction, portability, consent withdrawal, or advertising-related processing. Contact us to make a request. You may also have the right to contact your local data-protection authority.

Third-Party Services

Heroes, Villains, and Renegades may link to app stores, social networks, payment providers, advertisements, or other third-party services. Their handling of information is governed by their own privacy policies, not this policy.

Changes to This Policy

We may update this Privacy Policy as the service or legal requirements change. We will post the revised policy here and update the date at the top.

Contact Us

Questions or privacy requests can be submitted through the Heroes, Villains, and Renegades contact form or sent to info@catcastlegames.com.